Contact Us

We have a live chat feature (found in the bottom right) that is available between 10am & 3pm Tuesday-Friday. Outside of this time the feature can still be used to send us an email with your question. We can also be contacted via email ( or by using the contact us form below. We aim to respond to all emails within 4 hours during our opening times listed below but during busy periods this may take longer. Please ensure you include into your safe senders list as some service providers have a tendency to classify our responses as spam. 

In addition to the quickest methods above, we can also be contacted through our social media pages on Facebook & Instagram.

If you're after an item we haven't got, or perhaps after a much larger quantity, then please feel free to get in touch. Simply send us any details via the contact form below or direct to our email address.

If you have any questions please get in touch via email or the message form below, some details can be found on our details & more page but we're always happy to help. 

Our office response times are
Monday-Friday: 8am - 4pm

Our Live chat availability times are
Tuesday-Friday: 10am - 3pm

We are closed Weekends and Bank Holidays. If you haven't had a response within 24hrs during the above times please check your Junk/Spam folder, if there is no response please try again or use alternative methods highlighted above.

At present No phone orders are permitted and we are unable to answer calls at all times, to avoid disappointment we do not provide a telephone number and would recommend email for all correspondence.


We are an online retailer only and no customer access is permitted on our premises. Please contact us regarding returns as an alternative address will be provided to the one below.

Address: Minions of Craft, Unit 9, 13B Moor Road, Broadstone, Dorset, BH18 8AZ

Alternatively, use this contact form and we will get back to you as soon as possible. Please ensure is one of your safe senders, otherwise any response may be received as SPAM/JUNK email.

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Please be aware we do not have the infrastructure in place in order to receive phone orders.