MoC Club
Welcome to the MOC Club Page.
Here you can find out everything you need to know about the MOC Club, including how to join.
What is the MOC Club?
The MOC Club is a tiered membership club, which provides discount when purchasing from our online shop.
Who can join?
Anyone, that lives in a country we deliver to and has an email address, can join our club.
Do I have to pay to join?
We offer two membership tiers.
Hobbyist Tier Membership is free to join
Enthusiast Tier Membership is subject to an annual fee.
Hobbyist or Enthusiast - What is the difference?
The difference between our membership tiers is the level of discount provided, as well a selection of other benefits which can be found below.
Hobbyist Tier
Receive 5% discount on all* products across our shop.
Free to join and no annual subscription, once you've signed up you'll be a member of the club for life.
Enthusiast Tier
Receive 12.5% discount on all* products across our shop, for the duration of your membership.
Membership Fee of £15, which will provide membership benefits for 1 year.
At the end of your membership term, you will be invited to renew for another year, and any memberships not renewed will be automatically downgraded to our Hobbyist Tier.
In addition to these great discounts, you will be automatically entered into a monthly draw, with a chance to win a £10 credit that will be added to your account to spend in our shop. You will also be eligible for early access to exclusive product launches and for rewards for referring new members to the club.
*discounts may exclude clearance and sale items. Alternative discounts may be offered on clearance and sale items.
How do I join?
Buy
To join our Club, you will need to 'buy' your membership via our online shop.
The membership tiers can be found by clicking on Join Club MOC!
Select your preferred Membership Level; Hobbyist or Enthusiast, and add to your basket. Be sure to either register for an account either before ordering or during ordering. If you're joining the Enthusiast level and have received a referral from a current member, be sure to add their email address in the text box provided before adding to the basket.
Checkout
Please note that Memberships must be purchased separately to products. The inclusion of products in your basket, will prevent you from being able to complete your order.
You will proceed through the checkout process as usual, and although no physical delivery will be made, we do still require your address details in order to process the application. Hobbyist members will need to select a payment method but whichever is selected, once you click next your order will complete without payment details required.
Order Confirmation
When you have completed your Order, you will receive an Order Confirmation email. At this stage the selected discount level will not be applied to your account.
We will process your application and activate your account. Please be patient, as this is a manual process, and while we aim to activate your account as quickly as possible, please allow up to 2 working days for your account to be activated before contacting us.
(Our normal working hours are Mon-Fr 8am-4pm, excluding Bank Holidays)
Membership Activated
When we have applied the discount to your account, you will receive a Membership Activated email from us.
You can now log on to our shop, and your discounted prices will be automatically shown.
How do I get the Discount?
The discount is automatically applied to your account, simply sign in to our shop to see the correct prices shown in Green whilst the normal prices are crossed out in black. As these are your club level prices, total savings will not be shown at an order level.
I've signed up for the Enthusiast Tier, will I be entered in the next prize draw?
Monthly Prize Draws will be run each calendar month, and winner(s) will be chosen at random from all active Enthusiast Members. You will be entered into the draw, during the following month from the signup date. Eg. sign up anytime in January, and be entered in our February draw.
Winner(s) will be notified via email after the draw has taken place, and the credit will be applied to the account within 2 working days.
I've been referred to the Enthusiast Tier, how do we both get our rewards?
When signing up for the Enthusiast Tier, be sure to put the email address of the member that has referred you into the text box provided before adding the membership to your account. Once your account has gone live both you & the referring member will have 50 reward points shown in your account which are valued at £0.10 per point (£5 total each). Points can then be redeemed against any future orders.
If I join, will I be bombarded with emails?
The simple answer is NO!
By joining as a member you can choose to be added to our newsletter list, however you can opt out at any time from your account page or directly via email to club@minionsofcraft.co.uk. You may receive newsletter emails, exclusive product launches, club member special offers as well as emails pertaining to your account, or a notification that you are this months winner.
Enthusiast Members will also receive an email in the final month of their membership, inviting you to renew your membership. If you choose not to renew, then you will receive one final email advising you that your membership has expired and downgraded to the Hobbyist level.
I have more questions, what should I do?
If we have not fully answered any of your questions, then please email us at club@minionsofcraft.co.uk and one of our team will be happy to help.
Minions of Craft Club Terms & Conditions
1.0 The Minions of Craft club is run solely by Minions of Craft and is subject to change at any time. In the event of any changes/amendments/alterations to the club that will directly affect all members, all members will be informed of any changes via email.
2.0 The club & it's membership programs may be terminated at any time. In the event of termination all affected members will be informed via email.
2.1 Paid for memberships may receive a partial refund on their membership fee if termination of the club is made within the first 6 months of the membership. No refunds will be provided for memberships if termination has occurred after the first 6 months of membership. The first 6 months are determined from the date of account activation or account re-activation if the member has re-joined subsequently after the 1st year of being a member.
3.0 All members have a right to cancel their membership within the following periods.
3.1 Free to join members may cancel their membership at any time by emailing sales@minionsofcraft.co.uk or club@minionsofcraft.co.uk. Accounts will be cancelled within 2 working days from the date requested.
3.2 Paid for memberships have a cooling off period of 30 days from the date of sign up. During this 30 days, cancellation of membership may be requested by emailing sales@minionsofcraft.co.uk or club@minionsofcraft.co.uk. A refund of the full membership fee will be provided less that of any club member discount and reward points received on orders during the 30 day period. If in the event the discount received during the 30 days is over that of the membership fee value, the account will be cancelled without any refund. Cancellations will be processed within 2 working days and any subsequent refund will be received within 72hrs of the cancellation.
3.3 Any subsequent request to cancel a paid for membership after the 30 day cooling off period will forfeit the original membership fee.
4.0 By joining the Minions of Craft Club you agree to being contacted via email for any club related information & benefits.
4.1 Requests to not be contacted via email for club related information & benefits, will result in certain benefits being unavailable to you (the club member) for the duration of your membership. This includes but is not limited to access to the monthly draw and additional member savings.
5.0 Enthusiast tier members will be automatically entered into a Monthly Giveaway. Entry is only open to Enthusiast tier members and no purchase is necessary for entry. All draws will take place monthly within the first 7 days of the month.
5.1 The Draw winner(s) will be selected at random by third party software. Requests to see a recording of the draw can be made to club@minionsofcraft.co.uk up to 1 month after the draw.
5.2 Unless otherwise stated as a special draw, prize(s) will be in the form of a £10 credit applied to the winner(s) account. This will be provided within 2 working days of the draw taking place.
5.2.1 Unless otherwise stated as a special draw, a single £10 credit prize will be available between all entrants where by the total number of entrants is between 0-19. Additional £10 credit prizes will be added to the draw for every additional 10 entrants. An example of prize availability has been provided below.
1-19 Entrants - 1 x £10 credit prize
20-29 Entrants - 2 x £10 credit prize
30-39 Entrants - 3 x £10 credit prize
The number of £10 credit prizes available is only capped by the number of members that are eligible to take part within the monthly prize draws.
5.2.2 Unless otherwise stated as a special draw the winner(s) will receive a single £10 credit prize. An example of the total number of possible winners has been provided below.
1-19 Entrants - Single Winner
20-29 Entrants - Two Winners
30-39 Entrants - Three Winners
The number of winners is only capped by the number of members that are eligible to take part within the monthly prize draws.
5.3 Draws will take place monthly during the first week of the month and winner(s) notified via email within 2 working days of the draw.
5.4 All Enthusiast tier members will be eligible to take part in the Monthly draw the following month from the date of sign up. Entry will be provided automatic to all eligible members unless otherwise requested not too.
5.4.1 Members whose membership expires that month will not be eligible to take part in that months draw.
5.4.2 Eligible members may request not be included within a specific draw or all draws by contacting club@minionsofcraft.co.uk. Members that have requested not to be included, may re-join the draws at any time during the remainder of their membership by contact club@minionsofcraft.co.uk.
6.0 Enthusiast tier members will receive occasional emails regarding Member only early bird access to product launches.
6.1 Early bird access product launches are not guaranteed to occur during a membership and will be provided at the sole discretion of Minions of Craft.
6.2 Early bird access product launches will have a time limit before they are available to all Hobbyist & non member customers.
6.3 Stock availability will not be guaranteed on early bird access product launches but in the event adequate stock is not available, enthusiast club members that have previously expressed interest will have any future stock placed on reserve before general release is provided.
6.4 Enthusiast tier members may request to be removed from all future early bird product launches by contact club@minionsofcraft.co.uk. In the event any removed member wishes to re join, this can be done at any time during their membership by contact club@minionsofcraft.co.uk
7.0 Discounts will apply from the date of activation
7.1 Orders made prior to membership activation will not be included within an discount level
7.2 For Discounts to apply, the member must be signed into their activated account when ordering. Any orders made when not signed in will not have any discount applied to them.
7.3 Discounts must be included when the order is being placed, these can not be retrospectively added to any order.
7.4 Discounts will only be available on any in stock products & website shown pre-order items excluding clearance & sale items. Special order items are not included within the discount.
7.5 Discounts may not be used against any membership subscription
8.0 When referring a friend the referring account must be an active Enthusiast tier member in order for the reward to be provided
8.0.1 The referred account must be of a new sign up member to the Enthusiast tier and not a renewal.
8.1 Referral can only take place at the time of signup and the correct email addresses must be provided before completion. Failure to provide the correct details at the time of signup will result in no referral being accepted against a new account.
8.2 A reward of £5 credit (in the form of reward points) will be applied to both the Referrer & Referred accounts within 2 working days of signup assuming the above conditions have been met.
8.3 In the event of a cancelled membership for either the Referrer or Referred accounts, the provided credit will be removed from the accounts and any used credit for either account will be deducted from any refund provided to the cancelled account if a refund is due.